OnCore - Open Office Hours
The OnCore Central Team now offers weekly office hours via Zoom.
Available every Tuesday from 12 pm – 1 pm
For the Zoom link, please request through the OnCore and Payments Service Desk or email ORS.OnCore@mssm.edu
OnCore Training SharePoint Site
Visit the New ORS OnCore Training SharePoint for:
- Training Videos, Work Instructions, and Tip Sheets
- OnCore News and Events
- OnCore Community Forum information
For information concerning User Access and Required Training, see the Access and Training section below.
Purpose
The ISMMS Clinical & Translational Science Award (CTSA), ConduITS, was awarded a supplemental grant to establish a Clinical Trials Management System (CTMS) for the Mount Sinai Health System (MSHS). The CTMS is a centralized, web-based technology solution for the management of clinical trials. The chosen software is OnCore, a product of Advarra, which has been successfully implemented in the Tisch Cancer Institute.
In addition to this expanded program, the Office of Research Services (with support from CTSA and ISMMS) is delighted to provide its research community dedicated support and centralized services through its OnCore Central Team.
Current Mandated Use (Non-Cancer)
- All prospective non-cancer-related human subject research studies with a billable service. A billable service is defined as services or procedures provided during a research study that are eligible for billing to patients, insurance, or grants.
- Interventional studies with a billable service will use Subject Milestones.
- Non-interventional studies with a billable service will be marked in OnCore as ‘Summary Accrual Info. Only’ as long as they do not require the use of Participant Payments for paying Subject stipends.
- The OnCore Central Team will submit studies to Epic for the research build.
Current Optional Use (Non-Cancer)
- Research teams may opt to have any other human research studies (such as registries, biobanks, surveys, etc.) built-in OnCore. However, they must be specifically requested using the OnCore and Payments Service Desk.
Impact
Department level enhanced and transparent study management functions:
- Protocol & subject life cycle management.
- Subject visit tracking.
- Regulatory compliance.
- Research billing compliance
- Sponsor Budget/Invoicing Management.
- Automated notifications.
- Task management.
- Reporting.
- Security – HITECH compliant & customizable security & access roles.
Benefits
- Holistic approach to organizational strategic planning based on enterprise-wide reporting & analytics.
- Integrated applications to reduce redundant data entry and the creation of an innovative research digital ecosystem.
- Standardization of business processes to meet compliance requirements & audit readiness.
- Real-time access to central clinical trial information at local & remote sites.
- Establish consistency of administrative, operational & financial aspects of trials across the MSHS.
- Increase efficiency of trial management and reduce trial-related costs.
- Provides comprehensive tracking & reporting functionality for subjects, documents, financials and compliance.
Department
Office of Research Services (ORS)
System Link
IMPORTANT: OnCore is a firewall protected website. You must use an MSHS on-site computer or connected to the MSHS VPN if accessing remote/off-site.
Access and Training
Visit the (NON-Cancer) OnCore CTMS Training SharePoint page for information concerning:
- Instructions for requesting User access
- Non-Cancer OnCore User roles
Training Requirements
(OnCore eLearning Training Modules on PEAK are required for all non-cancer research personnel)
- All Users must complete the OnCore Overview course.
- Additional courses are required depending upon which OnCore permissions are needed for entering data:
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- Contact ORS.OnCore@mssm.edu for specific training requirements, or refer to the Training SharePoint page for more information.
PEAK Course and Certificate Upload Instructions
- Open PEAK
- Search PEAK for specific courses outlined by the OnCore Central Team
- Download all necessary Certificate(s) of Completion role-based training. The certificate(s) can also be found under your transcripts.
- Open an OnCore Service Ticket (OnCore User Access – Create New User) and upload your Certificate(s) of Completion into the ticket.
Support
The OnCore Central Team (OCT) is a dedicated support unit housed within the Office of Research Services providing centralized OnCore services and support for non-cancer research at Mount Sinai.
Their charge includes:
- User Access Management
- Development and Maintenance of the OnCore Training Program
- Quality Management and Data Monitoring of the OnCore Minimum Footprint
- Technical Support/Issue Resolution
- Best Practice Recommendations
- Integration Management
OnCore CTMS Support (Non-Cancer)
OnCore Service Desk
ORS OnCore Central Team
ORS.OnCore@mssm.edu
Tisch Cancer Institute Training and Support (Cancer)
TCI OnCore/Florence Support Ticket