What does the Office of Research Services (ORS) do?

Aug 3, 2023 | Conduits News, Edition 1

Click here to see some of the great Resources and Services available to researchers through the ORS.

Research Orientations 

The ORS offers research orientations to both faculty (principal investigators) and non-faculty (clinical research coordinators, managers, etc).  

We highly recommend that any research staff new to MSHS attend these informative and engaging research orientations! 

To schedule an orientation or a refresher, please submit a Clinical Research Orientation Ticket.  

Communication Support (Research Listserve) 

The Mount Sinai research list-serve is an emailing system for all employees working on research. 

Be in the know. Get the latest research news and information including: funding opportunities, new training workshops, upcoming research seminars, IRB and GCO policy updates, and more! Please sign up here. 

Spanish Translations 

Need help for your Spanish speaking participants? Introducing our new Spanish Translation Service for NIH funded projects! 


The stellar OnCore team provides all around support, training, business analysis, and overall trial management recommendations within OnCore. Learn more about how you can use OnCore to manage your Clinical Trials! 


Avoid publication rejection. The dedicated ClinicalTrials.gov team is here to help get your study registered and results reported to comply with all regulations. Learn more about ClinicalTrials.gov registration at ISMMS. 

IND and IDE 

FDA confusion? Look through our template, guidance, and resources on the Research RoadMap.  

Clinical research coordinator Vault 

The Clinical Research Coordinator Vault is an online Sharepoint that houses regulatory documents for clinical trials, PPHS Clinical Research Forum presentations, and other important information pertinent to the conduct of clinical research. Mount Sinai employees are able to access the Vault using their Mount Sinai email address via single sign-on (SSO). 

Explore the contents of the Vault today! 

Research 411 portal 

The ORS Research 411 Portal provides a single point of contact for research teams to ask any research operations related questions or gain assistance with the consultative services that the ORS offers.  

Our JIRA Ticketing Portal System serves as a powerful tool designed to streamline and enhance the ticketing management process for our office. All you have to do is submit a research question through the 411 Portal and someone from our team will respond to your query to work with you directly and get your question answered!  

Check out our newest FAQ articles listed on the Research Roadmap! 


ConduITS is supported by NCATS of the NIH’s CTSA Program. Any use of CTSA-supported resources requires citation of grant number UL1TR004419 awarded to ISMMS in the acknowledgment section of every publication resulting from this support. Adherence to the NIH Public Access Policy is also required. 

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